Citizen Complaint Process

Safety at the ATM:
  1. Try to avoid using the ATM while you're alone.
  2. If possible, avoid using ATM after dark. If you must, choose one that is well lighted and does not have tall bushes nearby.
  3. When you arrive at the ATM, look around. If you see anything that makes you uncomfortable or anyone who looks suspicious, do not stop. Either use an ATM at a different location or come back later. Notify the police.
  4. Have your access card and any other documents you need ready when approach an ATM. If you are fumbling through a wallet or purse, you are easy game for a thief.
  5. If some one else is using the ATM when you arrive, avoid standing right behind them. Give them enough space to conduct their transaction in privacy.
  6. Even while using the ATM, stay alert to your surroundings. Look up and around every few seconds while transaction your business.
  7. Protect your Personal Identification Number (PIN). Do not enter your PIN if anyone else can see the screen. Shield your PIN from onlookers by using your body.
  8. When your transaction is finished be sure your have your card and your receipt, then leave immediately. Avoid counting or otherwise displaying large amounts of cash.
When leaving on vacation, contact the Delmar Police Department by phone or go to the online property check form. Notify the police you are leaving to have property checks conducted of your residence. Always be sure to have a family member or friend also check and pick up your mail.

Be sure to keep your car locked. Never leave valuable items in view.

Please remember to fasten your seat belt, always. It is the law in Maryland & Delaware. Seatbelts have proven to reduce injury in the event of an auto accident. Remember, the speed limit in the town limits of Delmar and its side steets is 25 mph. Please watch for children.

Please report crimminal activity to the police. You are not required to give your name if you wish to remain annoymous. By reporting crimminal activity, you are playing a role in keeping the neighborhood safe.

Know Where your Children Are
Have your children play with other children rather than alone. Know your children's friends, their parents and where they live. Confirm with other parents any plans for a day long or overnight visit to another residence.

Teach Children Proper Telephone Procedures
Children must be taught to use the telephone correctly (this includes the use of 911). Practice the use of the telephone, especially with smaller children. Please the names and telephone numbers of two trusted neighbors near the phone so that children can use them if needed. Remind children not to talk to strangers over the phone and never to give our information such as," My parents aren't home now."

Teach Children to Keep Doors Locked
Children should not let anybody into your home without your permission. If someone comes to your home, tell your children not to open the door. Have them tell you instead. If your are not home with your children at the time, have them call a neighbor or police for assistance.

Teach Children about Strangers
Teach children that a stranger is anybody they do not know and who is not trusted by the family. Children should never accept gifts or candy from strangers. They should also never accept rides from somebody they do not know even if the stranger tells them, "Your mother (or father) told me to give you a ride home." Arrange a "password" or phrase know only to you and your children in case you legitimately must have someone else pick them up. Then, have that person use that password or phrase. Teach children to stay away from a car that has stopped - no matter how nice the people inside appear, and let them know the dangers of hitchhiking.